The most essential aspect of e-commerce support is providing customers with a smooth after-sales service that is equivalent to a physical store. At Cybergys Technologies, certified web development and KPO company, we have a team of passionate account managers, and talented marketers specialized in listing services, order processing, vendor management, messaging and high-quality customer service like negotiating with irate customers and much more. The team is well-versed about the complexities of uploading products in international portals – title optimization, image requirements, valid description, sizing and pricing, parent SKUs, etc.
What to expect:
From the users’ point of view, our specialists focus on the following features:
- Easily navigable and engaging user interface.
- Streamline searching with categories and filters.
- Multiple product images for credibility and conversion.
- Secured payment gateways.
- Simplified and quick checkout process.
- Efficient order tracker.
From the administration’s point of view, the following features are focused on:
- Trackable and manageable product orders.
- Uninterrupted inventory management.
- Management of offers and discounts.
- Easy to monitor analytics.
- Easy processing of tax and shipping.
- Management of product quality.
From 24*7 punctual customer services, order management within the stipulated time frame, hassle-free collaboration with vendors, resolving controversies over emails and phone, handling returns and refunds and preparing daily reports, Cybergys does it all.
Our eCommerce Development Platforms:
- Magento – is one of the widely used platforms for eCommerce website development. Its modular structure allows in-depth back-end and front-end customization. Its flexible features allow multiple vendor setup and the PA-DSS certifications adheres to the unmatched level of security. Our Magento developers are skilled and experienced in creating business-centric and mobile-friendly designs.
- Shopify– has a flexible and feature-rich user interface that offers quick set up and management of online stores. It aptly balances the online marketplace requirements. Cybergys’ team of developers build exceptionally attractive UI/UX designs thatcustomers in the first go
- WooCommerce– is a free plugin that helps add e-commerce functionality to an existing WordPress website. With a single click, it gives the ability to sell digital/physical products, manage orders and shipping, make secure payment gateways. Our developers empower WordPress websites with the WooCommerce plugin and turn them into a fully functional e-commerce facility.
- OpenCart– allows easy customization and the use of AJAX makes the websites lightweight. The platform supports 14000 extension and low-cost plugins. The multi-lingual and multi-currency feature makes the selling process easy in any corner of the globe. Our developers successfully deliver well-executed OpenCart online stores to any industry.
- We offer innovative and strategic confederacy between sellers and buyers and provide global standard delivery.
- Our team of domain experts is specialized in handling clients’ businesses.
- We offer round the clock support service for every client.
- We ensure 100% control over privacy and security.
- We provide strong governance over supervising employee performance.
To avail quality e-commerce support make sure you contact Cybergys Technologies.